Ordering procedure


On receipt of your order:

1. Email us your artwork or logo .
Our preferred format for all graphics files are either vector EPS or Adobe Illustrator AI files. We have the facility to redraw logos that are not suitable to work with. Please submit your artwork and we can give you a quote.
2. We will create an artwork approval
An artwork approval or “mock up” of how your logo will be depicted on the product ordered will be created. An order confirmation and an artwork approval are always issued to ensure all details are correct before going to production. Only once we have received your signed artwork approval can we start the production process. We need to ensure that you will be 100% happy with the finished product.
3. Delivery
The delivery time for locally produced orders is usually not more than 2 weeks from approval of artwork. Some jobs may require slightly more time; however some orders may be turned around quicker.
Branding methods
All of the products we supply can be branded with your name, logo and any message in a huge variety of ways. Here are some of the branding methods that we use:
  • Screen Printing - on t-shirts, bags, mugs
  • Digital Printing - on t-shirts, sunscreen tubes & sachets
  • Full Color Process Printing - on t-shirts, mugs
  • Embroidery - on Headwear, Polo Shirts, business shirts bags, towels
  • Pad printing - Pens, golf balls plastic & metal items
  • Laser engraving - on pens, key rings, metallic items
  • Embossing - on Leather items
  • Etching - on glass ware
The choice depends on the product and your own preference, and the cost varies according to the particular type of decoration you choose to utilize (for example, engraving a pen will usually cost more than printing on it).
Generally the costs involved include both a fixed initial set up charge (to set up your design or logo in the way that you require) and the cost of the actual production/branding. Costs vary with both the type of branding, the number of colours you may wish to print and the number of positions you wish to decorate (for instance printing on the front of the shirt and/or the back of the shirt).
Indent Orders
Indent ordering means ordering the products directly from the factories in China & having them produced & branded off-shore.
The minimum order quantity for indent orders varies from product to product, but can be as low as 300 for some items, & the normal turnaround time is approximately 10-12 weeks (may vary for different products).
Where possible, if you have a large enough quantity of products to order, & only need delivery in 10 - 12 weeks, it is advantageous to indent order these promotional goods due to the cost savings associated with producing the order off-shore.

Subscribe to our newsletter

First Name *
Last Name *
Email *
* Mandatory fields

Urgent deadline

If you have an urgent deadline, please speak to us as we will always strive to meet it. We may surprise you at how fast we can turn certain orders around.

Custom made orders

Give us a detailed brief of your desired product & we'll make it for you!
Products are manufactured from scratch & therefore lead times of approximately 12 weeks will apply.

Visit our Chatswood showroom

  Make an appointment to visit our fully stocked showroom in Chatswood to see and feel a huge selection of our products.
Website by Wispa